The inaugural X1 Conference 2020 stems from our team’s collective curiosity about various design and research disciplines, which we hope will inform and enrich our practice as well as individual personal development by learning from leading experts in the industry.
We are extremely grateful with the experts and thought leaders who are joining us from Canada, Luxemburg, and Denmark.
Opening ourselves to another’s experience, we connect and find unseen patterns & problems. With this clarity, we create new things for the good of all.
Innovation & Culture Lead
Strategy & Research Lead
These tools help our team facilitate, craft, and deliver consistent value across a variety of innovation and experience design projects.
This Playbook is not a set of standards, it’s a set of tools. And not just any tools; the Playbook is a big whopping set of 70+ Human-Centered Research & Design tools. Tools that our team has used, tested and honed for over three years in all sorts of business contexts. That’s over one-hundred RBC engagements!
This playbook was developed with ❤️ and a noble purpose 🙏 by the Research and Design leaders and practitioners from the X1 (Xperience First) team.